Guidelines contents
These guidelines are intended to be an easy to access reference source for all those working with digital services in General Practice in England.
The purpose of health records
Patient record and information systems’ functionality
- Calculating Quality Reporting Service (CQRS) and Quality Outcomes Framework (QOF)
- Clinical coding – SNOMED CT
- Digitisation of Lloyd George records
- Electronic Prescription Service (EPS)
- Electronic repeat dispensing (eRD)
- eReferrals
- Migrating records
- NHS number
- Personal demographic service (PDS)
- Registering patients for online services
- Summary care records (SCR)
Clinical safety
- Coercion
- Digital clinical safety assurance
- Medical devices and digital tools
- Medication safety management
- Safeguarding
Information governance and data protection
- Cyber security
- Information governance and data protection
- Identity (ID) verification
- Keeping GP records
- NHS Care Identity Service 2 (CIS2)
- Online access by children and young people – to follow
- Proxy access
- Redaction
- Smartcards and access control (RBAC)
- Subject access requests (SAR)
Data sharing and interoperability
- Clinical messaging and test results
- Consent to record sharing
- Data and clinical record sharing
- GP connect
- GP2GP – transferred in records – processing
- Interoperability
- Shared care records
Online patient facing services
- Digitally enabled triage
- NHS App
- NHS login
- NHS.UK online resource for patients
- Online access to new GP health record information
- Online appointment booking
- Online consultation tools
- Online repeat prescriptions
- Patients updating personal details online
- Practice websites
- Promoting online services
- Remote consulting
- Remote consulting tools – procurement, regulations, governance and transformation
- Video consultation tools
Education and training
- Digital education and training
- Digital skills – competency standards frameworks, and tools for healthcare professionals
- Digital skills for patients
- Health informatics academic courses and professional qualifications
- IT, digital and application training in primary care
- Professional bodies and associations
Working in a digitally transformed NHS
- Artificial intelligence (AI) and machine learning
- Digital accessibility standards
- Digital maturity assessments
- eBusiness
- Genomics
- GP contract
- GP digital services – Procurement of GP IT hardware, software and IT services
- Health equalities and inclusion
- MS Teams and remote working
- NHSmail
- Population health management
- Social media
NHS organisations with an impact on digital general practice
If you wish to provide feedback on these guidelines, please email england.dpc.goodpracticeguidelines@nhs.net
This email address is not intended for use by members of the public, patients and their representatives who should instead contact the NHS England Customer Contact Centre – england.contactus@nhs.net
NHS colleagues and contractors should use this mailbox for queries relating to the management of the GPGv5 and should contact the relevant NHS England team or programme for further information on topic content.