Reaching underserved communities

The LHEP programme involved 12 programmes of work under three pillars. Each of these projects is briefly described below. A fuller outline of the individual projects can be found in LHEP impact report. [link to impact report]

  • Faith & Community Networks [link to health networks] – 5 Faith and Community networks were set up by LHEP, led by communities and supported by health partners to address the health issues that matter to them. They continue to act as a key conduit for effective co-produced engagement programmes that have addressed community health needs and supported outreach for key public health priorities.
  • Capturing the Voices of Asylum Seekers and Refugees: [link to paper] regional public health, local authorities, asylum seeker and refugee communities and St George’s University have worked together to develop a proposal for a health-focussed community advisory board; to act as a sustainable mechanism of creating two-way dialogue with communities and ensuring that public health policy and practice, and service improvements, are informed by the voices of asylum seekers and refugees.
  • Microgrants Programme – in collaboration with the GLA Resilience Team funding funding was allocated to 20 not for profit London-based organisations, delivering for Londoners, to support direct engagement with communities impacted by health inequality aiming to develop sustainable relationships between development of sustainable relationships between health partners and community-led organisations. These community-led initiatives were delivered between November 2023 and May 2024has been provided for local organisations to build sustainable relationships with health partners.
  • Community-led communications: are a shift away from a top-down approach that have fostered a more inclusive, effective, and people-centered approach to communication. Community-led communications seek to ensure that everyone involved is part of the journey, avoiding stigmatisation and making communications accessible and impactful for all. Health information and communications that are co-produced with communities, increases their buy in, especially with tailored messaging, images and tone, and when shared through culturally appropriate channels.
  • Multi-agency immunisations communications campaign – [link to evaluation] To improve knowledge and awareness of all immunisations, supporting uptake across the entire life-course, co-produced with communities and forming part of the London Vision.
  • Project Health Resilience – an NHS-funded health literacy programme for 16–19-year-olds delivered by NHS doctors and public health professionals in schools and youth settings, co-developed with young people with input from heads of sixth forms and from senior London leads. The programme has been rolled out across the capital with a focus on reaching communities with the greatest inequalities. – [link to https://www.phr.org.uk/about-phr/]
  • Communities of Practice: aimed to bring together colleagues working to support the health and wellbeing of asylum seekers and refugees across London, with the goal of improving their health and wellbeing and ensuring that the safety and dignity of these populations are being met at all times. The Community of Practice was well attended with a well engaged membership. The Community of Practice contributed to work supporting the Asylum and Health Task and Finish Group.
  • General Practice and community engagement: is a programme of work where partners from across the primary care system and academia established the baseline of community engagement in General Practice and find out the perceptions of the workforce, what community engagement strategies General Practice use and their effectiveness, what their barriers and facilitators are, and how to achieve best practice working with underserved communities across London.
  • Vaccine Hesitancy Training: In partnership with JITSUVAX who teach the Empathetic Refutational Interview (ERI) approach to guide conversations in cases where a patient declines a vaccination they have been offered, we offered ‘Train the trainer’ sessions. Training was aimed at improving confidence and competence with vaccine conversations, using insights and knowledge from psychological science. JITSUVAX is an EU Horizon 2020 funded project coordinated by the University of Bristol working with five other EU institutions as well as one in Canada. The project runs from April 2021 until March 2025.
  • Project Health Resilience – an NHS-funded health literacy programme for 16–19-year-olds delivered by NHS doctors and public health professionals in schools and youth settings, co-developed with young people with input from heads of sixth forms and from senior London leads. The programme has been rolled out across the capital with a focus on reaching communities with the greatest inequalities.
  • Communities of Practice: aimed to bring together colleagues working to support the health and wellbeing of asylum seekers and refugees across London, with the goal of improving their health and wellbeing and ensuring that the safety and dignity of these populations are being met at all times. The Community of Practice was well attended with a well engaged membership. The Community of Practice contributed to work supporting the Asylum and Health Task and Finish Group.
  • General Practice and community engagement: is a programme of work where partners from across the primary care system and academia established the baseline of community engagement in General Practice and find out the perceptions of the workforce, what community engagement strategies General Practice use and their effectiveness, what their barriers and facilitators are, and how to achieve best practice working with underserved communities across London.
  • Vaccine Hesitancy Training: In partnership with JITSUVAX who teach the Empathetic Refutational Interview (ERI) approach to guide conversations in cases where a patient declines a vaccination they have been offered, we offered ‘Train the trainer’ sessions. Training was aimed at improving confidence and competence with vaccine conversations, using insights and knowledge from psychological science. JITSUVAX is an EU Horizon 2020 funded project coordinated by the University of Bristol working with five other EU institutions as well as one in Canada. The project runs from April 2021 until March 2025.

Vaccines in new spaces: [link to evaluation] programme was developed to pilot innovative models of immunisation delivery in London, with a particular focus on reducing inequalities in childhood immunisation uptake and support the healthcare workforce to deliver immunisations who would not be involved in routine delivery. A key example was opportunistic vaccinations in an outpatient department at the Evelina Hospital.

The NHSE London Legacy and Health Equity Partnership (LHEP) hosted the first Community Action for Partnerships in Health (CAPH) conference in July 23 and in collaboration with the Greater London Authority (GLA). The conference was an opportunity to hear from the voices of our communities and partners and launched the CAPH microgrant initiative.

London based organisations who work directly with communities were invited to apply for a microgrant of up to £5,000 to support the implementation of a work programme, the gathering of community insights, or the design and delivery of a bespoke initiative, in line with the themes of the grant programme.

The aim of the microgrant programme and CAPH is to:

  • Strengthen relationships between communities and health services, to increase trust in the NHS and support services to respond to community health priorities
  • Reduce health inequalities and improve the health and wellbeing of London communities
  • Support communities to navigate health services and improve the cultural competence of services

 

View successful recipients of the grants programme. More information on the grants prospectus and the awarding process can be found online.