Dr Yvette Oade, the NHS region’s Acting Medical Director, said:

“The NHS is here for you if you need us over the bank holiday. As Easter approaches we’re asking people in the North East and Yorkshire to ensure they’re prepared. Please order any repeat prescriptions you may need to last over the bank holidays on Good Friday (15 April) and Easter Monday (18 April).

“You can use the NHS App to order repeat prescriptions, and change your nominated pharmacy, in just a few taps.”

“I’d encourage people to familiarise themselves and use the 111 Online service – it is a brilliant option to have. It can tell you where to get help for your symptoms and even arrange a telephone call with a healthcare professional if appropriate.”

Dr Oade’s message comes as the NHS continues to be busy with an increased demand for its services.

Health advice and information is available from the NHS App, NHS website and your local GP practice website. You can also use the NHS website to find a pharmacy near you which will be open this bank holiday.

People may also consider having at home a small stock of basic medicines in case needed for minor illness or injury. These may include paracetamol, plasters, indigestion remedy and anti-diarrhoeal medicine. Ask your local pharmacist for advice on what medicines you should keep at home.

If you need urgent medical help and don’t know what to do, you can go to 111.nhs.uk or call 111 in the first instance. A&E and 999 remain there for any life-threatening health concerns.