NHS staff respect

Summary

Materials are available for use in healthcare settings to encourage patients to treat NHS staff with respect by ‘social norming’ this behaviour. The pre-populated assets feature NHS staff working in NHS settings and carry the message ‘We are here to help you. Thank you for treating us with respect’. The assets are part of a package of measures designed to help and support NHS staff, which includes wellbeing resources and support for managing patients.

Assets available are:

  • posters featuring groups of NHS staff
  • posters featuring individuals from a range of roles ‘I am here to help you. Thank you for treating me with respect’,
  • social media resources featuring alternative groups of NHS staff
  • digital screen featuring groups of NHS staff for waiting room or staff room screens
  • a poster template is also available that allows NHS primary and secondary care organisations to feature photographs of their own staff and teams with the same messages – please ensure you have the correct consent for this

Guidance

Pre-populated assets to help support practices featuring NHS staff working in a range of different NHS settings that include General Practice with the key message ‘We are here to help you. Thank you for treating us with respect’.

We recommend that GP practice and PCNs:

  • download and publish social media resources to their social media accounts
  • display posters and digital screens in GP practice sites, we recommend hosting these near reception areas and consulting rooms as a reminder to patients interacting with staff

Link

To access the communications resources, use this link: Staff respect; includes assets designed to help and support NHS staff, which includes wellbeing resources and support for managing patients.

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