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[null,"Staff Friends and Family Test - Quarter 2 2017-18"]
[null,"Quarter 2: 1st July - 30th September 2017"]

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[null,"Staff Friends and Family Test - Quarter 2 2017-18"]
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[null,"National level headline figures for Quarter 2 and cumulatively for 2017-18"]
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[null,"229 NHS service providers submitted to Quarter 2"]
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[null,null,"Quarter 2",null,null,"Cumulative for 2017-18"]
[null,null,"Response count","Percentage Recommended","Percentage Not Recommended","Response count","Percentage Recommended","Percentage Not Recommended"]
[null,"Care - All",137225,0.79870400573397016,6.3563691682086462E-2,289276,0.80642237517450222,5.987248317486335E-2]
[null,"Care - Acute",94960,0.81471300339384456,5.9587875199560172E-2,200325,0.82485748123168334,5.4668995142318037E-2]
[null,"Care - Ambulance",4074,0.79980251789681556,8.2201925450506044E-2,8039,0.80690777124264801,7.4709047678638466E-2]
[null,"Care - Community",7978,0.80700428319475936,5.2658100277147894E-2,17635,0.81924414296300518,5.0276463546713786E-2]
[null,"Care - Mental health ",30213,0.74616175349006864,7.6400172430944727E-2,63277,0.74463233897016912,7.7078979036037748E-2]
[]
[null,"Work - All",137225,0.62693236094704941,0.18605691981481617,289276,0.63565872570773696,0.17840161350439082]
[null,"Work - Acute",94960,0.63913869806653001,0.17749487699478675,200325,0.64990629911739817,0.16756337403780278]
[null,"Work - Ambulance",4074,0.43315244203256043,0.38209176122348298,8039,0.44358268701526143,0.38366274706029524]
[null,"Work - Community",7978,0.58892532795156405,0.21417759838546924,17635,0.60142694063926938,0.20296803652968037]
[null,"Work - Mental health ",30213,0.62485065710872167,0.17904553298818532,63277,0.62466896081447532,0.17967300464644223]
[]
[]
[null,"4 organisations did not submit a return for Q2 of the Staff FFT including: Wye Valley NHS Trust (RLQ), Mid Essex Hospital Services NHS Trust (RQ8), Barnet, Enfield and Haringey Mental Health NHS Trust (RRP) and Royal Free London NHS Foundation Trust (RAL)"]

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[null,"Staff Friends and Family Test - Quarter 2 2017-18"]
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[null,"Quarter","Q2_2017-18","Q1_2017-18","Q4_2016-17","Q2_2016-17","Q1_2016-17","Q4_2015-16","Q2_2015-16","Q1_2015-16","Q4_2014-15","Q2_2014-15","Q1_2014-15"]
[null,"Total Responses",137225,152051,138608,136404,143784,136784,132068,145096,151605,141450,163624]
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[null,"Quarter","Q2_2017-18","Q1_2017-18","Q4_2016-17","Q2_2016-17","Q1_2016-17","Q4_2015-16","Q2_2015-16","Q1_2015-16","Q4_2014-15","Q2_2014-15","Q1_2014-15"]
[null,"Cumulative Responses",1578699,1441474,1289423,1150815,1014411,870627,733843,601775,456679,305074,163624]

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[null,"Staff Friends and Family Test - Quarter 2 2017-18"]
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[null,"Quarter","Q2_2017-18","Q1_2017-18","Q4_2016-17","Q2_2016-17","Q1_2016-17","Q4_2015-16","Q2_2015-16","Q1_2015-16","Q4_2014-15","Q2_2014-15","Q1_2014-15"]
[null,"Care - % recommend",0.79870400573397016,0.81340051443798644,0.79329325336678969,0.80054495912806545,0.79880308178475046,0.78667089251361733,0.78962360894830796,0.79212106487105616,0.7721615443230887,0.76522858982614295,0.76067311841213092]
[null,"Work - % recommend",0.62693236094704941,0.64354688950789229,0.63695217312238583,0.63891371960904542,0.63924903182353932,0.62088021839003926,0.62117756538851721,0.62861961544090483,0.61651478270199223,0.61373103884164559,0.62043218117984478]
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[null,"Quarter","Q2_2017-18","Q1_2017-18","Q4_2016-17","Q2_2016-17","Q1_2016-17","Q4_2015-16","Q2_2015-16","Q1_2015-16","Q4_2014-15","Q2_2014-15","Q1_2014-15"]
[null,"Care - % not recommend",6.3563691682086462E-2,5.6535279998413047E-2,6.5102145897846853E-2,6.2353634288239194E-2,6.3033963952626643E-2,7.0559359636773719E-2,6.6641346044285774E-2,6.5370865294505573E-2,7.5190834592195499E-2,7.9115690062245114E-2,8.4540467237872161E-2]
[null,"Work - % not recommend",0.18605691981481617,0.17148162886324447,0.17573376977632296,0.17858171851567289,0.17586434304316104,0.18889406751448165,0.18998329532192737,0.18274571569946127,0.18932185318553985,0.19356900712479891,0.18979009049102508]